Legal

Our Privacy Policy

How we collect, use, and protect your information.

Last updated: March 2026

At Horizons Consultants, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and consultancy services, including UK VAT registration, Companies House filings, USA FCC and telecom compliance services, and physical banking assistance for both UK and USA businesses.

1. Information We Collect

Personal Information: We may collect personal details such as your name, email address, phone number, company information, banking documents, and any other information you provide when requesting consultancy services or contacting us.

Usage Data: We automatically collect certain information about your device and browsing activity, including IP address, browser type, pages visited, and time spent on our website.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze website performance, and improve our services. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our consultancy services, including VAT registration, Companies House filings, FCC registration, STIR/SHAKEN certification, and physical banking assistance
To process enquiries and respond to client requests
To assist with UK and USA compliance processes
To improve website functionality and user experience
To communicate updates, service information, or promotional offers (you may opt out anytime)
To comply with legal and regulatory obligations

If you are located in the UK or European Economic Area (EEA), we process your personal data based on:

Your consent
The performance of a contract
Compliance with legal obligations
Our legitimate business interests

We may share your information in the following circumstances:

Service Providers: With trusted third-party providers who assist with analytics, communication, banking support, or service delivery
Regulatory Authorities: When required for filings with HMRC, Companies House, FCC, or other authorities
Legal Requirements: When required by law, court order, or regulatory request
Business Transfers: In case of merger, acquisition, or restructuring

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. This includes sensitive documents submitted for physical banking assistance. However, no online system can be guaranteed to be 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Your Rights

You have the following rights regarding your personal data:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, please contact us using the details below.

8. International Data Transfers

As we provide services related to both the UK and the United States, including physical banking assistance, your information may be processed or transferred across jurisdictions. We ensure appropriate safeguards are in place to protect your data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our services. Updates will be posted on this page with a revised date.

11. Contact Information

If you have questions regarding these Terms, our compliance procedures, or our services, please contact:

Horizons Consultants
Email: info@horizonsconsultants.us
Website: www.horizonsconsultants.us